The ATO has decommissioned the SuperSeeker online service for individuals.
The system was due to be decommissioned April 2017. However, due to recent system outages which began in December 2016, the ATO has decided not to revive this system.
Individuals can manage their super using ATO online services through myGov.
Who can have lost super?
Your super fund will report you as a lost member if either:
- they have not been able to contact you
- they have not received any contributions or rollover amounts for you in the last five years
- your account was transferred from another fund as a lost member account and no new address has been found.
The ATO maintains a register of reported lost members but the super fund still holds your monies.
Who can have unclaimed super?
Super funds are required to report and pay unclaimed super money to us twice a year. The following are the unclaimed monies that we may hold on your behalf:
- unclaimed super money for
- a member 65 years old or older
- a non-member spouse
- a deceased member.
- unclaimed super money of former temporary residents
- certain accounts belonging to lost members
- lost accounts with balances of less than $6,000 (small lost member accounts)
- lost accounts which have been inactive for a period of five years and have insufficient records to ever identify the owner of the account (insoluble lost member accounts).
More information at ATO Website – Lost Super page